When people heard about how outsourcing can help free up time, a lot of healthcare providers decided to try out remote staffing for clinics. Administrative tasks are critical in running the business, but time spent chasing paperwork is time that could have been spent saving patients—and let’s face it, the heart of healthcare is patient care.
That’s where outsourcing in healthcare services has stepped in as a game-changer.
Aside from efficiency and productivity benefits, outsourcing has also brought a lot of cost-effective solutions. Clinics and hospitals that once struggled with rising overhead now find relief through healthcare cost savings made possible by medical virtual assistants. These skilled professionals handle scheduling, billing, insurance coordination, patient outreach, and more—at a fraction of the cost of hiring in-house staff.
If you’re new to outsourcing and are thinking about virtual staffing solutions for your clinic, here are two success stories of how outsourcing in healthcare services has transformed firms in the medical industry.
Victory for MedMan Inc.
MedMan, Inc. teamed up with Outsource Access to boost back-office efficiency for their radiology and MRI centers. Their dedicated medical virtual assistant, Grechen, handled core accounting tasks with precision—and took it a step further. She spotted a breakdown in communication and created a document-driven solution that streamlined workflows, enhanced team collaboration, and freed up leadership to focus on scaling the business.
“Grechen continues to do a great job …. Grechen took the initiative to create a document to use as an additional communication tool and it’s worked really well for us.”
— Leah Provencio, Accounting Manager of MedMan
As a result, MedMan had a total labor cost savings of $44,484.00—a 66.17% decrease in salary costs. But the impact wasn’t just financial. With Grechen’s proactive approach, they also improved internal communication and team dynamics. Outsourcing in healthcare services allowed MedMan to streamline their operations and redirect their focus toward growth and innovation in patient care.
S for Success in SSVA Inc.
Support Services for Virginia (SSVA), Inc. partnered with Outsource Access hoping to free up their plate so they could focus on assisting individuals with developmental disabilities. Administrative tasks used to take up most of their time, but by teaming up with healthcare virtual assistant Evonne, they were able to boost efficiency in helping patients live more fulfilling lives in their community.
“Evonne is a pleasure to work with and fits in well with our team. She is invaluable to me and the tasks she does for me frees me up to mentor the QIDPs more.”
— Heidi Williams, Medicaid Waiver Compliance Specialist, SSVA Inc.
“I am grateful that Evonne is part of our team. She communicates well, asks questions if something is unclear, and is ready for anything that may pop up that needs to be done quickly.”
By the end of the year, they saved a total of $29,179.00—a whopping 60.05% decrease in salary costs. With increased capacity, seamless teamwork, and significant cost savings, SSVA Inc. proves that the right virtual support through outsourcing in healthcare services can make a real impact.
Your Own Success Story Is Waiting for You
These stories all started the same way: they took a leap with outsourcing. Whether you’re looking to streamline processes to boost productivity or to increase your healthcare cost savings, the potential for transformation is within reach.
Say goodbye to chasing paperwork and hello to focused patient care. Turn the page to the next chapter of your success story—explore outsourcing in healthcare services today.
