Virtual Assistant Outsourcing Steps | Outsource Access

Let’s Get You Started

Let’s Get You Started

Get More Done.  Enjoy More Life.  Redefine How You Scale Your Business: We are a fully managed outsourcing and virtual services firm with management in the US and Virtual Assistants in the Philippines where English is their second language and Americanized culture.  We are 380+ employees strong helping entrepreneurs and businesses in marketing, sales, operations, personal tasks and more with our highly trained, affordable virtual staff. 

Time

Full-Time

learming

Trained

communination

Communication Focused

time jone

Time Zone
Flexible

inc best black award

Our CEO, Brad Stevens, briefly shares why it is such an honor to be the only outsourcing company to win the Inc Best in Business Award. 

Just announced!

We’ve been recognized as an Inc Best in Business Award Winner!

“This award recognizes companies that have gone above and beyond to make a positive impact on their communities, their industries, the environment or society as a whole.”

At Outsource Access we are committed to helping our staff and Clients realize their full potential and it is an honor to be recognized!

We proudly run our entire company on EOS.

We Proudly support the United Nations Sustainable Development Goals

See the video on the right, sharing examples of our work. Visit our VA Give Back Page to see our programs.

How to get started in two easy steps outsourcing process:

Step 1: Watch this video

I took what I have explained during hundreds of “how does this work” phone calls and laid it out step by step to answer all of your key questions. 

Step 2: Choose from these two options

I don’t have any more questions,
I’m ready to get started

I’ve watched the video – I still have questions

CUSTOMER ONBOARDING PROCESS

1

NEEDS ASSESSMENT

You will fill out our signature assessment questionnaire to help us identify your outsourcing needs

2

DISCOVERY CALL

You will have a deep dive call with our Director of Service Delivery to identify the top 5 critical projects your VA will tackle in the first 90 days

3

VA MATCHING

We will provide you with the top 3, highest quality best-fit candidates based on your requirements

4

VA INTERVIEWS

You will interview the VA(s) that you have selected, to determine if the VA is with a great personality and work culture fit. 

5

VA INTERVIEW EVALUATION

You will fill out the interview evaluation form to determine the next steps. 

6

SERVICE AGREEMENT SIGNING & FIRST MONTH PAYMENT

You sign the service agreement and pay the first month service fee.

7

VA BOOTCAMP

Your VA will go through our signature VA Bootcamp teaching them essential success tools so they can hit the ground running. 

8

VA ONBOARDING

We will facilitate onboarding with the VA including email accounts, passwords, virtual desktop (If needed) and your company-specific setup. 

9

DAY-TO-DAY WITH VA

Your VA will start working for you and you will have access to our full support staff: Operations Management team will help you manage your VA at different levels  respectively/ 

Confused on how a
Virtual Assistant can
help your organization?

Take our Needs Assessment to find out:

Want to see what a VA can do?

Watch this short video to know the limitless possibilities of things you can outsourse.

What Our Clients Say About Our Service

“It’s freeing up my time personally. This results in 2-3 clients that will generate $10k-20k per month.”

“The company is able to generate $3k-$5k more a day when we have somebody that can actually take it and execute it. It’s freeing up time for me personally so that I can go and sell more, speak more, and teach more. The more I speak and teach and the more webinars I do… typically results in 2-3 clients that will generate between $10-20k per month.”

Angela Profitt, Nashville, United States

Industry: Retai
Business Size: Small Business

“I didn’t want to have to spend time finding a VA, or worrying about them vanishing”

“My favorite thing about Outsource Access is that it’s easy. I didn’t want to have to spend time finding a VA, managing a VA, figuring out if I’m getting the best value, or worrying about them vanishing. The ease of hiring someone and the security of knowing that the person you’re hiring is part of a larger organization and they’re being taken care of.”

Chris Mann, Cincinnati, United States

Industry: Retai
Business Size: Small Business

“I am impressed with how qualified the candidates were when they reached me.”

“I am impressed with Outsource Access’s onboarding process, how the candidates went through multiple assessments and how qualified the candidates were when they reached me. Our VA is trained and they continue to get training because they like getting the skill but also I like how they can tap each other and support each other, that really impressed me.”

Kym Pomares, Virginia, United States

Industry: Retai
Business Size: Small Business

“I thought the time difference was going to be a problem, but when I’m sleeping tasks get done”

“In a year I do about 40-45 deals but with a VA you can stretch to 50-55. It has been seamless incorporating my VA into my email, phone calls and everything I’ve needed. It’s made my life a lot easier getting admin tasks off my plate. I thought the time difference was going to be a problem, but when I’m sleeping Justine is able to do tasks that need to be done.”

Dan Dokovic, United States

Industry: Retai
Business Size: Small Business

FAQ's

What about time zone? Will my VA be able to work my time zone? And if not, how will it work if I can’t communicate with them?

Your Virtual Assistant can work any timezone that you prefer. We will say though, that a lot of our US clients actually prefer their VA to work overnight so that work is completed when they get in the office in the morning.

Do your workers speak English?

Our workers are all from the Philippines where they are taught English from an early age. English is their second language. The accent is very very minimal.

Do I have to sign a long-term contract?

We love to offer our clients the security of flexibility. You will just need to let us know 90 days in advance if you need to cancel for whatever reason.

What if I don’t have 40 full hours of work to give to a VA?

We hear this all of the time. Most of our clients don’t realize how much time their tasks are taking, nor do they realize how much more can be given to their VA that they’re not currently doing. Many of these same clients come to us to hire a second VA in no time.

Are they trained? Will they have experience in my field?

We hire fast learners, great communicators and VAs that take feedback exceptionally well. They will be trained in all admin tasks and may have specialty in your field. They are just like a US- based employee, you will still need to train them on your company’s processes and some knowledge of your industry.

What if I don’t like the VA I’m matched with?

We offer you several candidates to interview and hire. If for whatever reason, the VA that you decide to choose and hire is not working out, you can let us know and we can match you with a better fit.

What if my VA decides to leave for medical or family reasons?

Your VA creates a playbook of all of your processes starting day 1. In the unlikely event that a VA should leave for any reason, we can have another VA hired and trained on your processes. Of course you’ll have to introduce him or her to your company, but the down time should be minimal.