Process - Outsource Access

How to get
started with us

We are a fully managed outsourcing and virtual services firm with management in the US and Virtual Assistants in the Philippines, where English is their second native language and they have a completely Americanized culture.

When you work with us, you get a vetted Virtual Assistant who works with you directly and if there is anything outside of his or her core skill set we have over 200 tactical skill staff supporting them to make sure your projects get completed.

How to get started in two easy steps:

Step 1: Watch this video

I took what I have explained during hundreds of “how does this work” phone calls and laid it out step-by-step to answer all of your key questions.

Step 2: Choose from these two options

I don’t have any more questions,
I’m ready to get started

I’ve watched the video – I still have questions

Confused on how a
Virtual Assistant can
help your organization?

Take our Needs Assessment to find out:

Want to see what a VA can do?

Watch this short video to know the limitless posibilities of things you can outsourse.

Signature VA Matching Process

1

TOP TIER TALENT

Our Team works around the clock to constantly vet, test, and interview top tier talent. We have a rigorous candidate selection process to ensure that we are offering you the best of the best.

2

ASSSESSMENT + ANALYSIS

We use our signature needs assessment system to identify your most critical outsourcing needs that will have the highest impact on your business.

3

VA MATCHING

  • We use our custom matching system to search our database for a VA match in terms of personality, skills, and industry knowledge.
  • We provide you with a set of VAs to interview who are great matches for your unique business.

4

ONBOARDING

We work with you to create a full onboarding game plan to get your VA up to speed and managing your tasks for you! Together we will highlight the projects that will have the highest impact to offload onto your VA immediately.

5

ONGOING SUPPORT & TALENT DEVELOPTMENT

We hold weekly training sessions with your VA to so they can introduce the latest tools and techniques to your business. We invest in holiday events, expert speakers, and have an incredible culture of support for your VA.

What Our Clients Say About Our Service

“It’s freeing up my time personally. This results in 2-3 clients that will generate $10k-20k per month.”

“The company is able to generate $3k-$5k more a day when we have somebody that can actually take it and execute it. It’s freeing up time for me personally so that I can go and sell more, speak more, and teach more. The more I speak and teach and the more webinars I do… typically results in 2-3 clients that will generate between $10-20k per month.”          

Angela Profitt, Nashville, United States

Industry: Professional Services / Ecomm
Business Size: Small Business

“I didn’t want to have to spend time finding a VA, or worrying about them vanishing”

“My favorite thing about Outsource Access is that it’s easy. I didn’t want to have to spend time finding a VA, managing a VA, figuring out if I’m getting the best value, or worrying about them vanishing. The ease of hiring someone and the security of knowing that the person you’re hiring is part of a larger organization and they’re being taken care of.”

Chris Mann, Cincinnati, United States

Industry: Spas and Salons
Business Size: Medium Business

“I am impressed with how qualified the candidates were when they reached me.”

“I am impressed with Outsource Access’s onboarding process, how the candidates went through multiple assessments and how qualified the candidates were when they reached me. Our VA is trained and they continue to get training because they like getting the skill but also I like how they can tap each other and support each other, that really impressed me.”

Kym Pomares, Virginia, United States

Industry: Daycare
Business Size: Medium Business

“I thought the time difference was going to be a problem, but when I’m sleeping tasks get done”

“In a year I do about 40-45 deals but with a VA you can stretch to 50-55. It has been seamless incorporating my VA into my email, phone calls and everything I’ve needed. It’s made my life a lot easier getting admin tasks off my plate. I thought the time difference was going to be a problem, but when I’m sleeping Justine is able to do tasks that need to be done.”

Dan Dokovic, United States

Industry: Commercial Real Estate
Business Size: Solopreneur

FAQ's

Your Virtual Assistant can work any timezone that you prefer. We will say though, that a lot of our US clients actually prefer their VA to work overnight so that work is completed when they get in the office in the morning.

Our workers are all from the Philippines where they are taught English from an early age. English is their second language. The accent is very very minimal.

We love to offer our clients the security of flexibility. You will just need to let us know 90 days in advance if you need to cancel for whatever reason.

We hear this all of the time. Most of our clients don’t realize how much time their tasks are taking, nor do they realize how much more can be given to their VA that they’re not currently doing. Many of these same clients come to us to hire a second VA in no time.

We hire fast learners, great communicators and VAs that take feedback exceptionally well. They will be trained in all admin tasks and may have specialty in your field. They are just like a US- based employee, you will still need to train them on your company’s processes and some knowledge of your industry.

We offer you several candidates to interview and hire. If for whatever reason, the VA that you decide to choose and hire is not working out, you can let us know and we can match you with a better fit.

Your VA creates a playbook of all of your processes starting day 1. In the unlikely event that a VA should leave for any reason, we can have another VA hired and trained on your processes. Of course you’ll have to introduce him or her to your company, but the down time should be minimal.