IT Virtual Assistants
Redefine how you scale your IT services with highly talented and affordable virtual staff from the Philippines with Outsource Access
Scale Efficiently with the Leading Full-Service Business Process Outsourcing and Virtual Assistant Company
- 8 Global or National Awards for Superior Quality and Performance
- 1000+ Clients in 75 Industries in 5 Countries
- Signature Vetting and Onboarding System for Rapid Integration
We Document Processes for You: The OA Signature Playbook!
Outsource Access enhances operations with our unique Signature Playbook tailored for your business.
This indispensable resource includes documented processes, video overviews, and screencast synopses, regularly updated to maintain clarity and backup.
It’s exclusively yours upon engagement, showcasing our dedication to your success. Download a sample below and discuss industry-specific applications during your discovery call.
What Are IT Virtual Assistants?
Let’s face it: IT staff are expensive, but they’re essential for scaling and running a business. IT virtual assistants through Outsource Access allow you to scale and grow your business with highly qualified professionals, while keeping your staffing costs low. With our personalized BPO IT services you’ll receive the support and team members you need from highly vetted IT professionals.
Book your complimentary discovery call to see how we can help you scale in today’s ever-changing tech landscape.
Redefine How You Scale with an
IT Services Virtual Staff
Are you looking to onboard an IT specialist to manage your business’ tech-related functions?
Or perhaps you own an IT firm and need additional staff to free up your on-site team, allowing them to focus on their core specialties and prioritize larger, more complex tasks.
What you need is a growth partner like Outsource Access, providing you with highly trained and globally competitive IT specialists ready to support your business.
Watch this quick video where our CEO takes you on a tour of our office in the Philippines, highlighting how our dedicated team can seamlessly integrate into your operations.
We’re excited to help you redefine how you scale your business, and we look forward to being part of your success.
Watch Behind the Scenes as Our CEO Gives You a Tour of Our Offices in the Philippines
I don't have any more questions. I'm ready to get started risk-fee to explore working with affordable, offshore staff from OA.
I still have a few questions and would like to do a discovery call about my business with an OA specialist.
What Outsourced IT Services & VAs Can Do For You
IT BPO solutions should be easy. That’s why we ensure all of our IT VAs have strong English communication skills, an excellent work ethic, and extensive IT training and certifications to ensure your success. Whether it’s building your internal IT team or to provide your clients with IT support, our IT outsourcing services help you scale.
What IT Staff can do for you:
Sales
- Identifying qualified prospects from non-compliant lists
- Generating sales forecasts using HubSpot
- Analyzing sales opportunities from referrals
- Conducting pain funnel interviews
- Mining data for targeted leads
Marketing
- Managing company social media
- Creating IT sales brochures/materials
- Scheduling and posting IT blog articles
- Preparing presentation decks
- Creating educational IT content for social media
Operations
- Tracking overdue tasks in Asana
- Creating and automating forms
- Creating tickets with AutoTask
- Assisting with server warranty renewals
- Handling customer support calls
Finance
- Processing payments with Bill.com
- Filing expense reports
- Reviewing and filing supplier invoices
- Sending invoices via DocuSign
- Preparing monthly direct debits
HR & Recruitment
- Managing employee time entry
- Coordinating recruitment processes
- Assisting with performance reviews
- Arranging employee shift schedules
Administrative
- Managing email correspondence
- Scheduling calendar events
- Arranging check-ins
- Coordinating customer business reviews
How an IT support virtual assistant can help you
It doesn’t matter why you need an IT professional, we can ensure you get the qualified professional you need to help with:
- Help Desk Support: Troubleshooting technical issues for clients and employees.
- System Administration: Managing and maintaining IT systems remotely.
- Cybersecurity Monitoring: Ensuring data protection and compliance with security protocols.
- Software Development: Assisting in coding, testing, and deploying software projects.
- Cloud Management: Setting up and managing cloud infrastructure for scalability and efficiency.
Get started with a complimentary discovery call.
Want to See Exactly What We Do for IT Services Companies?
Click below to download our detailed IT Services playbook for all the task that Outsource Access can do in your organization.
Get Your Outsourcing Processes Playbook for IT Services
Our CEO's Vision for the Future
Curious about where we’re headed? Watch this short video where our CEO, Brad Stevens, shares his vision for the future of Outsource Access. Learn about our plans for growth and expansion, and discover how we’re committed to staying ahead of the curve.
Why Choose Us For Your Outsourced IT Services
Choosing Outsource Access for your IT outsourced services means the easiest, most cost-effective way to hire the most skilled staff for your business. Hundreds of businesses trust and use us because of our:
- Cost Savings: No overhead costs for office space, equipment, or in-house training. Competitive salaries due to the talent pool in the Philippines.
- Highly Skilled Workforce: Trained professionals experienced in IT support, software development, cybersecurity, and system administration.
- Flexibility and Scalability: Adaptable working hours, allowing businesses to scale up or down as needed.
Contact us to arrange your complimentary discovery call to see how we can help you scale and level up.
Hire an IT Services Virtual Staff Today
Step 1:
Conduct a Complimentary Discovery Process with Our Team
Step 2:
Our Award Winning Matching Team will Source Talent
Step 3:
Our Team Will Start Adding Value from Day 1 with Our Signature Onboarding Program
An Insider's Look at Our Outsourcing Process with OA CEO, Brad Stevens
An Insider's Look at Our Outsourcing Process with OA CEO, Brad Stevens
We get it—a 20-minute video might feel long.
But here’s what people tell us: “I didn’t think I’d watch it all, but it was like you were answering all my questions!”
If you’re serious about outsourcing, you need to watch this video.
Our CEO, Brad Stevens, condenses his years of experience from hundreds of calls and events into 20 minutes, answering every key question. Grab a coffee, and let 10 years of insight guide you through the process. You’ll find it’s worth every second.
We get it—a 20-minute video might feel long.
But here’s what people tell us: “I didn’t think I’d watch it all, but it was like you were answering all my questions!”
If you’re serious about outsourcing, you need to watch this video.
Our CEO, Brad Stevens, condenses his years of experience from hundreds of calls and events into 20 minutes, answering every key question. Grab a coffee, and let 10 years of insight guide you through the process. You’ll find it’s worth every second.
I don't have any more questions. I'm ready to get started risk-fee to explore working with affordable, offshore staff from OA.
I still have a few questions and would like to do a discovery call about my business with an OA specialist.
Here's what our existing customers have to say
“In his first two weeks, our virtual staff, Edison, was able to proactively create and program a system that automated a significant function in our processes. That alone saved us $50,000 a year and opened up hours for our managers to focus on more critical functions of the business. Brad and the Outsource Access team truly deliver on their brand promise of operational excellence, integrity, and empathy through the entire process.”
Ali Jamal
CEO of Stablegold Hospitality
Real Estate
Georgia, USA
Real Estate
Georgia, USA
Featured in
We have helped over 300 clients in 50+ industries saving thousands of hours of time and resources.
Frequently
Asked Questions
Here are some questions we got all the time, rest assured, you’re in good hands!
An IT virtual assistant is a remote staff member who provides IT, development, and technical support. This can include tasks like systems administration, cybersecurity monitoring, software development, cloud management and more.
IT VAs from the Philippines can help you save money by lowering your overall staffing costs. The much lower cost of living costs in the Philippines means you can hire highly qualified IT support virtual assistants at a much lower cost, including onboarding and ongoing management.
IT virtual assistants are typically certified and qualified IT professionals, and may also specialize in IT support, cloud computing, programming, cyber security and more. The specific qualifications IT VAs have depends on their skillset, and can range depending on your needs.
Your Virtual Assistant can work any timezone that you prefer. We will say though, that a lot of our US clients actually prefer their VA to work overnight so that work is completed when they get in the office in the morning.
Our workers are all from the Philippines where they are taught English from an early age. English is their second language.
The accent is very very minimal.
We love to offer our clients the security of flexibility. You will just need to let us know 90 days in advance if you need to cancel for whatever reason.
We hear this all of the time. Most of our clients don’t realize how much time their tasks are taking, nor do they realize how much more can be given to their VA that they’re not currently doing. Many of these same clients come to us to hire a second VA in no time.
We hire fast learners, great communicators and VAs that take feedback exceptionally well. They will be trained in all admin tasks and may have specialty in your field. They are just like a US- based employee, you will still need to train them on your company’s processes and some knowledge of your industry.
We offer you several candidates to interview and hire. If for whatever reason, the VA that you decide to choose and hire is not working out, you can let us know and we can match you with a better fit.
Your VA creates a playbook of all of your processes starting day 1. In the unlikely event that a VA should leave for any reason, we can have another VA hired and trained on your processes. Of course you’ll have to introduce him or her to your company, but the down time should be minimal.
I don't have any more questions. I'm ready to get started risk-fee to explore working with affordable, offshore staff from OA.
I still have a few questions and would like to do a discovery call about my business with an OA specialist.
Select a spot
below to get started
Please select a date and time to schedule a demo with a member of our team
What to expect on the call:
- We take the time to understand your needs and goals to see if working with us is a fit
- You walk away with a preliminary high-level plan of how we will help you grow
- You understand EXACTLY what tasks our Virtual Staff can do in your business immediately
- You know the next steps on having your very own virtual assistant
What to expect on the call:
- We take the time to understand your needs and goals to see if working with us is a fit
- You walk away with a preliminary high-level plan of how we will help you grow
- You understand EXACTLY what tasks our Virtual Staff can do in your business immediately
- You know the next steps on having your very own virtual assistant
From Day 1, we will document your processes and workflows with the tasks that your Virtual IT Staff will be doing. This gives you a custom playbook for the specific needs of your business. Check out our sample playbook for your industry.
Get Your Outsourcing Processes Playbook for IT Services
Click "Book a Call" to have a discovery call with our team to get a complimentary analysis to see if Outsource Access could help Redefine How You Scale or if you want to learn more about our processes click "Get Started"
Want to Learn More?
Watch our free video outline with Case Studies and Examples.
Want to see some cool videos?
- Click for a video for our CEO giving a tour of our state-of-the-art office in the Philippines.
- One of our Clients came to visit us in the Philippines and we gave him the VIP treatment!
- Our CEO interviews one of our VA staff sharing her experience working with a client on marketing, operations and admin tasks.