Virtual Assistants for HouseCall Pro Users

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Virtual Assistants for Housecall Pro Users

Unlock the Full Power of Your HouseCall Pro Software

You handle the service; we handle the software. Outsource Access connects home service trades (HVAC, Plumbing, Electrical, Painting, etc.) with dedicated HouseCall Pro experts to manage and optimize the platform, turning flawless operations into a competitive edge.

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Award-Winning Support for Delivering Results

Inc. Best In Business 2021
Inc. Power Partner 2022
Real Leaders Impact Awards 2023
Inc. Regionals Southeast
Atlanta Business Chronicle 2023 Pacesetters
Inc. 5000

What a Housecall Pro VA Can Do For You

A specialized VA is trained to maximize your investment in Housecall Pro, acting as your seamless operational partner.

Sales Acceleration

Faster Conversions: Estimates sent in under 24 hours. Never lose a lead again.

  • Pipeline management
  • Lead follow-up
  • Drafting outreach
  • Sales campaign support

Operational Command

Zero Chaos: Eliminates double-booking and ensures high technician utilization.

  • Dispatching
  • Real-time field support
  • Seamless calendar management

Customer Experience

5-Star Service: Client inquiries handled in 30 minutes or less during business hours.

  • Real-time communication (SMS/calls)
  • Status updates
  • Consistent follow-ups.

Cash Flow Control

Rapid Collections: Invoices sent immediately; payments followed up

  • Timely invoicing
  • Payment reminders
  • Financing

Data Integrity

Reliable CRM: Ensures 100% accuracy in Housecall Pro for successful repeat business.

  • CRM maintenance
  • Data organization
  • Accurate reporting.

Success Story Snapshot

Challenge

A national painting franchise with over 400 locations was suffering from delayed estimates, chaotic scheduling, inconsistent communication, and slow cash flow—all caused by an overloaded owner.

The Solution

The franchise onboarded Stephanie, a dedicated Sales Acceleration and Admin Support Specialist, trained specifically on their systems and Housecall Pro.

The Result

The business achieved immediate and measurable efficiency. Estimates now go out in under 24 hours, customer responses are consistently under 30 minutes, and cash flow is improved

Case Study

Stephanie

Virtual Assistant

Sales Acceleration & Admin Support Specialist

Launch Your HouseCall Pro Virtual Assistant Partnership

Step 1: Discover Your Optimization Opportunities

Schedule a strategic consultation where we analyze your current HouseCall Pro usage, identify efficiency gaps, and design a custom VA solution that aligns perfectly with your business objectives.

Step 2: Meet Your Perfectly Matched HouseCall Pro Specialist

Our talent acquisition experts carefully select and vet HouseCall Pro Virtual Assistants who understand your industry’s unique demands, whether you need HVAC software optimization or  plumbing software mastery.

Step 3: Launch with Our Proven Integration System

Your HouseCall Pro-trained Virtual Assistant immediately begins delivering results through our comprehensive onboarding framework—designed for rapid deployment, clear expectations, and measurable impact on your HVAC software operations from week one.

Brad gives you a quick tour through our state-of-the-art offices in the Philippines

Here's what our existing customers have to say

“In his first two weeks, our virtual staff, Edison, was able to proactively create and program a system that automated a significant function in our processes. That alone saved us $50,000 a year and opened up hours for our managers to focus on more critical functions of the business. Brad and the Outsource Access team truly deliver on their brand promise of operational excellence, integrity, and empathy through the entire process.”
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Ali Jamal
CEO
“Rica is amazing! She is constantly finding answers and new way to do things that we never asked her to look into that we never would have thought of.”
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Sean Davies
Co-Owner
“Grechen took the initiative to create a document to use as an additional communication tool and its worked really well for us. I really appreciate Grechen, she works hard and does a great job!”
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Leah Provencio
Accounting Manager
I am impressed with Outsource Access onboarding process, how the candidates went through multiple assessment and how qualified the candidates were when they reached to me.
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Kym Polmares
Co-Owner
“Dominic has been very proactive with the new tasks given to him, and has tackled it very efficiently. He’s been a tremendous help and continues to be able to produce amazing content with little guidance.”
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Arthur Rocha
Co-Owner
“Evonne is flexible and willing to learn new things. She has timelines for all the tasks that she does and continues to meets them all. She is invaluable to me and the tasks she does for me frees me up to mentor the QIDPs more.”
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Heidi Williams
Compliance Specialist
“There has been a lot of new accounting task that needed to be done and with the cost of a VA being significantly less than hiring a full-time employee in the US, we were able to bring on another team member.”
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Andrea Anderson
Financial Controller
“My favorite part of working with Outsource Access is, that it is easy. It does not complicate my operations because I know that the team I interact with has support in the backend and If I ever have a problem, I know that it will be dealt with promptly.”
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Andrew Mellen
CEO
“Johnlouie continues to be a great performer. This past July I was out on holiday and his support enabled me to really unplug and remain confident everything would keep operating.”
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Zachary Ness
COO
“Ergyn’s work ethic, attention to detail, and willingness to go above and beyond confirm that Ergyn always have the company’s best interests at heart.”
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Melissa Rapp
Director of Employee Experience

Frequently Asked Questions

We get these questions all the time—so you’re not alone. Rest assured, with Outsource Access, you’re in expert hands.

What is a virtual executive assistant?

Virtual executive assistant services are a method of outsourcing your administrative and organizational tasks to a third party. Their primary purpose is to help you stay organized and on schedule to improve your efficiency, even remotely.

How can hiring a virtual executive assistant benefit my business?

Hiring an executive assistant remote can benefit your business by streamlining your schedule and keeping you organized, while reducing your staff overheads. VAs from the Philippines are much more cost-effective to the point that businesses can often hire two or three for the cost of one in the United States.

What tasks can a virtual executive assistant handle?

Virtual executive assistants can help you with any daily administrative tasks you need, including managing calendars and inboxes, preparing reports, coordinating travel, project management, overseeing customer support and more. A virtual executive assistant virtual to you can be used for general marketing support, and many other specialized services, if needed.

Are virtual executive assistants secure to use for sensitive information?

Virtual executive assistants use the latest security technologies to ensure your sensitive information is kept safe and secure.

Will my VA be able to work my time zone? And if not, how will it work if I can’t communicate with them?

Your Virtual Assistant can work any timezone that you prefer. We will say though, that a lot of our US clients actually prefer their VA to work overnight so that work is completed when they get in the office in the morning.

Do your workers speak English?

Our workers are all from the Philippines where they are taught English from an early age. English is their second language.
The accent is very very minimal.

Do I have to sign a long-term contract?

We love to offer our clients the security of flexibility. You will just need to let us know 90 days in advance if you need to cancel for whatever reason.

What if I don’t have 40 full hours of work to give to a VA?

We hear this all of the time. Most of our clients don’t realize how much time their tasks are taking, nor do they realize how much more can be given to their VA that they’re not currently doing. Many of these same clients come to us to hire a second VA in no time.

Are they trained? Will they have experience in my field?

We hire fast learners, great communicators and VAs that take feedback exceptionally well. They will be trained in all admin tasks and may have specialty in your field. They are just like a US- based employee, you will still need to train them on your company’s processes and some knowledge of your industry.

What if I don’t like the VA I’m matched with?

We offer you several candidates to interview and hire. If for whatever reason, the VA that you decide to choose and hire is not working out, you can let us know and we can match you with a better fit.

What if my VA decides to leave for medical or family reasons?

Your VA creates a playbook of all of your processes starting day 1. In the unlikely event that a VA should leave for any reason, we can have another VA hired and trained on your processes. Of course you’ll have to introduce him or her to your company, but the down time should be minimal.

Book a complimentary discovery call to learn how affordable, talented staff from Outsource Access can support your business.

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