The "Hybrid" Model: Scaling Healthcare Operations with AI + Offshore Talent
Learn exactly how top optometry practices are using AI and global talent to fix broken operations, automate billing, and scale faster. In this episode, Outsource Access founder Brad Stevens joins Ankit Patel (MyB Cat) to reveal the “Hybrid Model” of combining offshore teams with AI automation.
We break down real-world workflows using Google Gemini and N8N to shorten training time from months to weeks and increase appointment conversions.
If you run a healthcare or professional services business, this is your blueprint for operational freedom.
Check out all the episodes of How Outsourcing Works:
Story to Scale: Nail Your Personal Narrative & Build the Team to Amplify It
Too many leaders stay stuck—not for lack of vision, but clarity. This session introduces Atomic Storytelling, the proven framework top U.S. leaders use to clarify their message and grow influence. Learn how to connect authentically and scale your impact with purpose-driven storytelling.
How Outsourcing Works for Jason Makevich and the Cybersecurity Industry
Curious how outsourcing works in cybersecurity? This session shows how one firm uses offshore talent to scale technical delivery, boost sales, and stay secure. Learn which roles drive impact, the tools that keep teams aligned, and how to build trust across time zones.
How Outsourcing Works for Evan Nieman & His PR Firm Red Banyan
Scaling smarter in PR and marketing takes intention. This session reveals how one agency built a lean virtual team supporting content, brand management, and client success. Learn how tools and systems create seamless collaboration—and why outsourcing done right means global teams driving real impact.
Upcoming
How Outsourcing Works for Tom Fox and His Podcast Network
Content bottlenecks can stall your best ideas. This session shows how one podcast network scaled from 20 to 50+ shows with Virtual Assistants and smart systems. Learn how blending VAs with AI tools can 10x your output and finally clear your creative backlog.
How Outsourcing Works for Betsy McAtee and the Franchise Industry
When COVID hit, Dreamland Bar-B-Que faced shutdowns and financial chaos—until one Virtual Assistant turned it around. This session reveals how outsourced support helped reconcile backlogs, track cash issues fast, and free up leadership to focus on growth. A real story of resilience and smart scaling.
You Use FieldRoutes, but Are You Using It Like This?
Using FieldRoutes but feeling stretched thin? Learn how one turf care company scaled across states with just three Virtual Assistants. This session reveals how offshore support handled routing, sales, and bookkeeping—freeing up the team, boosting revenue, and eliminating backlogs. A real blueprint for growth.
How Outsourcing Works for Tripp Guin and Commercial Real Estate
Discover how a commercial real estate firm scaled faster by outsourcing admin, lead gen, and prospecting—without losing control. This session unpacks real systems that boosted responsiveness, saved time, and cut costs. Perfect for SMBs ready to grow smarter and streamline operations.
How Outsourcing Works for Jay Graves & Content Marketing & Advertising
Drowning in work but can’t justify another full-time hire? This session shows how one COO used outsourcing to boost capacity without burning out the team. Learn how they integrated VAs into daily workflows, culture, and growth—unlocking smarter, leaner operations for their content-driven business.
How Outsourcing Works for Jabez LeBret and Culture & Sales Leadership
Discover how culture, emotional intelligence, and strategic outsourcing helped Jabez LeBret scale without burnout. This session unpacks VA-powered systems for sales, CRM, and content—plus why thinking like a teacher and seller matters in an AI-driven world. A must-watch for calm, conscious growth.
How Outsourcing Works - Accounting and Bookkeeping
Struggling to keep up with bookkeeping while growing your business? This session reveals how Virtual Accounting Pros help reduce overhead, cut stress, and bring financial clarity. Learn practical, affordable strategies business owners are using to stay on track—without doing it all alone.
How Outsourcing Works - Roofing
Roofing leaders know growth isn’t just more jobs—it’s smarter operations. This session shows how Virtual Assistants help streamline estimates, scheduling, and follow-ups, freeing you to focus on profit. Learn how to scale faster, cut overhead, and stay competitive with lean, offshore support.
How Outsourcing Works - Jon Ostenson
Franchise growth doesn’t have to mean burnout. This session reveals how top franchisees use Virtual Assistants to cut costs, streamline ops, and scale faster. Learn about high-profit non-food models, avoid common mistakes, and get a playbook to launch smarter with offshore support.
How Outsourcing Works with Brad Stevens and Joe Kaufman
You don’t just hire a great Virtual Assistant—you build one. This session reveals how U.S. businesses create lasting success with offshore support. Learn to find the right VA, turn them into mission-critical team members, and scale with proven tools and relationship-based hiring.
The COO Guide to Offshore Scaling— Without the Headaches
Ready to scale without bottlenecks? This session reveals how U.S. companies streamline operations and cut costs with top-tier offshore Virtual Assistants. Learn proven workflows, tech stacks, and surprising roles COOs are outsourcing to scale smarter—no matter your company size.
How Outsourcing Works for Chip Dodd and the Healthcare Industry
Outsourcing is now a strategic advantage in healthcare. This session shows how one organization scaled with eight Virtual Assistants supporting HR, compliance, training, and more—without sacrificing care or quality. Learn how to build your own high-impact team and scale smarter.
How Outsourcing Works for Johnny Francis and the Franchise Industry
Franchising runs on systems—execution makes or breaks it. This session reveals how outsourcing helps franchisors and operators scale smarter with structured support. Learn how to build repeatable processes, make async teams feel in sync, and set up for success before you ever hire.
How Outsourcing and AI Work for International AI Speaker, Ethan King
Discover how international AI speaker Ethan King scaled multiple businesses with one VA and smart automation. This session unpacks how he uses AI, SOPs, and offshore support to boost output, reduce overhead, and grow with freedom. A must-watch for lean, tech-driven scaling.
How Outsourcing Works - Sales Acceleration
Want to boost sales without burning out your team? This session shares 33 proven strategies—from automation hacks to smart VA delegation—that simplify operations and drive growth. Learn how to scale smarter, faster, and more profitably with real tactics you can use immediately.
Fighter Pilot Secrets to Conquering Fear & Uncertainty
Are you flying solo in your business when you should have a Wingman? In this episode, we sit down with Waldo Waldman, a former fighter pilot and leadership expert, to discuss high-stakes strategies for business growth.
Why Businesses Stall: The AI & Outsourcing Fix
Most businesses don’t fail because of talent—they fail because they lack documented systems. In this video, brand strategist Matt Plapp breaks down exactly how to combine AI, automation, and outsourcing to scale without the chaos.
How to Scale Your Restaurant Business (Without Burnout)
Are you working in your restaurant or on your business? If you’re stuck putting out fires daily, you can’t focus on the growth strategies that actually matter. In this episode, Brad Stevens and Douglas Smith break down the exact framework to turn walk-in customers into loyal regulars and scale your restaurant operations using automation.
AI Tools for Business Growth & Outsourcing Systems
How do high-growth companies scale efficiently without burning out their teams? In this powerful interview, Cameron Herold shares insights on AI tools for business, outsourcing strategies, operational systems, and maximizing team productivity.
Revolutionize FieldRoutes Using Virtual Assistants | Scale Your Home & Commercial Services Business!
Discover how they run a multi-location service business across 3 states using FieldRoutes + offshore VA teams. Learn how they integrate talent with CRM, routing, sales, and ops tech to scale without increasing headcount.
Personal Brand vs Corporate Brand: How to Scale Trust & Growth
Is your personal brand helping your company grow, or is it actually holding it back? Many founders struggle to bridge the gap between being the face of the company and building a brand that can survive without them.
Outsourcing & AI for SMBs: Hiring Virtual Assistants the Right Way
How can small business owners scale sustainably while navigating personal hardship, leadership pressure, and growth challenges?
Franchise Marketing Strategy: Scale Without Losing Brand Control
Is your franchise brand suffering from “spaghettification”? As you scale to 10, 50, or 100+ locations, maintaining brand consistency becomes your biggest challenge.
The Ultimate AI & Outsourcing Playbook for Business Growth
Unlock scalable growth by combining Artificial Intelligence with Virtual Assistants. In this episode, John Hall reveals his Ag Raps playbook for business automation, efficient delegation, and building offshore teams.
How to Scale a Mission-Driven Business using AI & Outsourcing
Learn how to scale a mission-driven business by combining AI automation with ethical outsourcing. In this interview, Eric Farewell reveals why systems create freedom and how to grow your company without compromising your values or stewardship.
Unlocking Franchise Success: Chris Medhurst Reveals How AI & Outsourcing Transformed District Taco
How do you grow a restaurant brand from a single food truck into 18 locations with 70+ more on the way—without losing authenticity or control? In this episode of How Outsourcing and AI Work with Brad Stevens, District Taco COO Chris Medhurst reveals the systems, playbooks, and outsourcing strategies that made it possible.
How to Scale Your Home Service Business (AI & Outsourcing Guide)
Struggling to scale your home service business without adding chaos? In this episode, we reveal why effort isn’t the problem—it’s your systems.
Why 95% of AI Implementations FAIL (And How Yours Won't)
Stop automating for automation’s sake. Alex Bratton (Apple Enterprise Partner) explains why 95% of AI projects fail and reveals the “Digital Staffer” model that actually works.
Employee Engagement Strategies & Leadership Systems
How do you build a workplace culture where employees feel valued, connected, and engaged? In this thought leadership episode, Aaron Schmookler shares powerful strategies for improving employee engagement, leadership effectiveness, and organizational connection.
The "Hybrid" Model: Scaling Healthcare Operations with AI + Offshore Talent
Learn exactly how top optometry practices are using AI and global talent to fix broken operations, automate billing, and scale faster. In this episode, Outsource Access founder Brad Stevens joins Ankit Patel (MyB Cat) to reveal the “Hybrid Model” of combining offshore teams with AI automation.
How to Scale Your Business Using Offshore Staffing and AI
In this special 30th Anniversary episode of the EO Atlanta Podcast, Sarah sits down with Brad Stevens, Founder and CEO of Outsource Access. Brad shares his incredible journey from a “product fiasco” in the teeth-whitening industry to building a global offshore staffing powerhouse with over 500 employees.
Sales Strategies, AI, and Scaling Through Outsourcing
Is your sales approach outdated? Join Steve Heroux, author of The Sales Contrarian and founder of The Sales Collective, as he breaks down why “old school” manipulative tactics are failing in the modern market. In this high-value episode, Steve and host Brad Stevens explore the intersection of human-centric sales, AI productivity tools, and the power of global outsourcing.
This One Question Unlocked $50,000 in Hidden Revenue
Most leaders don’t have a visibility problem — they have a guessing problem.
In this episode of How Outsourcing and AI Works, Brad Stevens talks with Ford Saeks of Profit Rich Results about a simple system that uncovers hidden opportunities already sitting inside your business.
The #1 Mistake Entrepreneurs Make When Scaling (No Advisory Board)
Marissa Levin built a $13 million business — and says the single most underused business growth strategy is one most entrepreneurs overlook entirely: a curated advisory board.
This VA Sold $500K From the Philippines — Here's How
Randy Brothers built a roofing empire — then stopped scaling on purpose. In this episode, he reveals the hybrid business model that lets him earn more while working less: hire A-players locally, then backfill with virtual assistants from the Philippines.