Click for a short webinar from our CEO on "How to Integrate Offshore Virtual Staff Into Your Business"

Learn More
LEARN MORE

Hospitality Virtual Assistant Services for Restaurants and Hospitality Businesses

Hospitality businesses, including restaurants, catering companies, event venues, and small hospitality groups, run on thin margins and nonstop operational demands. The administrative load behind the scenes competes directly with time owners need for guests and the floor.

Outsource Access is the solution. Our team of trained hospitality virtual assistants takes on the excess operational load that can be time-consuming. Our hospitality virtual assistant services will ensure your business runs efficiently.

Get Started
Get Started

Scale Efficiently with the Leading Full-Service Business Process Outsourcing and Virtual Assistant Company

  • 8 Global or National Awards for Superior Quality and Performance
  • 1000+ Clients in 75 Industries in 5 Countries
  • Signature Vetting and Onboarding System for Rapid Integration

We Document Processes for You: The OA Signature Playbook!

At Outsource Access, we create detailed documentation of processes tailored specifically for your BBQ restaurant, ensuring consistency, efficiency, and smooth operations.

Our OA Signature Playbook captures and organizes every task managed by your virtual assistant–providing a clear and comprehensive reference from day one.

Curious how this works?

Download a sample below or schedule a discovery call to see how we build playbooks tailored to your industry.

Redefine How You Scale with a
Hospitality Virtual Assistant

Hospitality operators are forced to juggle the guest experience with a constant stream of behind-the-scenes administrative tasks. Vendor coordination, scheduling, reporting, and communications are just a few of the administrative tasks that our hospitality virtual assistants can manage on your behalf.

Outsource Access provides hospitality businesses with highly vetted, Philippines-based virtual assistants trained to take on that operational load. With over 1,000 clients, we have an award-winning vetting and onboarding process that translates across industries including hospitality and food services.

Our VAs are matched to the specific business, whether that’s a single restaurant, a catering operation, or a multi-location hospitality group. Schedule a discovery call today to discuss hospitality virtual assistant services.

Watch Behind the Scenes as Our CEO Gives You a Tour of Our Offices in the Philippines

Talk to an Outsourcing Expert to explore how strategic outsourcing can grow your business

Book a Call

What a Virtual Assistant for Restaurant Owners and Hospitality Businesses Handles

Outsource Access VAs assist restaurant owners with the needs of the business:

Guest & Reservation Coordination

  • Booking Management
  • Guest Communications
  • Review Monitoring

Vendor & Inventory Support 

  • Ordering
  • Vendor Coordination
  • Inventory Tracking

Staff Scheduling & HR Administration

  • Shift Scheduling
  • Timesheet Tracking
  • Onboarding Support

Reporting Services

  • Sales and Revenue Reporting
  • Reconciliation Support

 

The task scope of a virtual assistant for restaurant owners is customized to the venue type, tools, and operating hours of the business. Every hour reclaimed from administrative work is an hour an owner or manager can spend on guests, staff, or growth.

Want to See Exactly What We Do for Restaurant Companies?

Click below to download our detailed Restaurant playbook for all the task that Outsource Access can do in your organization.

Get Your Outsourcing Processes Playbook for Restaurant

Where It All Began

Every success begins with a story. Join CEO Brad Stevens as he shares how a product failure became the driving force behind the creation of Outsource Access. In this compelling video, discover how one pivotal moment sparked the journey to building a thriving company with over 500 team members and earning 8 global awards in just 4.5 years.

Hire an Restaurant Virtual Staff Today

Step 1:

Conduct a Complimentary Discovery Process with Our Team

Step 2:

Our Award Winning Matching Team will Source Talent

Step 3:

Our Team Will Start Adding Value from Day 1 with Our Signature Onboarding Program

Get All Your Outsourcing Questions Answered in 20 Minutes

Get All Your Outsourcing Questions Answered in 20 Minutes

Let’s face it—your schedule is jam-packed, and you can’t afford to waste time. That’s why this 20-minute video with Brad Stevens is your fast track to smarter decisions.

In this engaging session, Brad answers all your questions about virtual assistants, breaking it down with clarity and actionable insights. Don’t just take our word for it—clients often say, “I didn’t plan to watch the whole thing, but it covered everything I needed. I walked away feeling confident and ready to take the next step.”

Give yourself 20 minutes to gain the knowledge to save time, reduce stress, and streamline your business like never before!

Let’s face it—your schedule is jam-packed, and you can’t afford to waste time. That’s why this 20-minute video with Brad Stevens is your fast track to smarter decisions.

In this engaging session, Brad answers all your questions about virtual assistants, breaking it down with clarity and actionable insights. Don’t just take our word for it—clients often say, “I didn’t plan to watch the whole thing, but it covered everything I needed. I walked away feeling confident and ready to take the next step.”

Give yourself 20 minutes to gain the knowledge to save time, reduce stress, and streamline your business like never before!

Talk to an Outsourcing Expert to explore how strategic outsourcing can grow your business

Book a Call

Here's what our existing customers have to say

“In his first two weeks, our virtual staff, Edison, was able to proactively create and program a system that automated a significant function in our processes. That alone saved us $50,000 a year and opened up hours for our managers to focus on more critical functions of the business. Brad and the Outsource Access team truly deliver on their brand promise of operational excellence, integrity, and empathy through the entire process.”
Ali-Jamal.png
Ali Jamal
CEO of Stablegold Hospitality
Real Estate
Georgia, USA

Featured in​

We have helped over 300 clients in 50+ industries saving thousands of hours of time and resources.

Partners_logos1
Partners_logos2
Partners_logos3
Partners_logos4
Partners_logos5
Partners_logos6
Partners_logos7
Partners_logos8
Partners_logos9
Partners_logos4
Partners_logos5
Partners_logos6
Partners_logos10
Partners_logos7
Partners_logos1
Partners_logos8
Partners_logos3
Partners_logos2

Frequently
Asked Questions

Here are some questions we got all the time, rest assured, you’re in good hands!

Your Virtual Assistant can work any timezone that you prefer. We will say though, that a lot of our US clients actually prefer their VA to work overnight so that work is completed when they get in the office in the morning.

Our workers are all from the Philippines where they are taught English from an early age. English is their second language.
The accent is very very minimal.

We love to offer our clients the security of flexibility. You will just need to let us know 90 days in advance if you need to cancel for whatever reason.

We hear this all of the time. Most of our clients don’t realize how much time their tasks are taking, nor do they realize how much more can be given to their VA that they’re not currently doing. Many of these same clients come to us to hire a second VA in no time.

We hire fast learners, great communicators and VAs that take feedback exceptionally well. They will be trained in all admin tasks and may have specialty in your field. They are just like a US- based employee, you will still need to train them on your company’s processes and some knowledge of your industry.

We offer you several candidates to interview and hire. If for whatever reason, the VA that you decide to choose and hire is not working out, you can let us know and we can match you with a better fit.

Your VA creates a playbook of all of your processes starting day 1. In the unlikely event that a VA should leave for any reason, we can have another VA hired and trained on your processes. Of course you’ll have to introduce him or her to your company, but the down time should be minimal.

Talk to an Outsourcing Expert to explore how strategic outsourcing can grow your business

Book a Call

Select a spot
below to get started

Please select a date and time to schedule a demo with a member of our team

What to expect on the call:

  • We take the time to understand your needs and goals to see if working with us is a fit
  • You walk away with a preliminary high-level plan of how we will help you grow
  • You understand EXACTLY what tasks our Virtual Staff can do in your business immediately
  • You know the next steps on having your very own virtual assistant

What to expect on the call:

  • We take the time to understand your needs and goals to see if working with us is a fit
  • You walk away with a preliminary high-level plan of how we will help you grow
  • You understand EXACTLY what tasks our Virtual Staff can do in your business immediately
  • You know the next steps on having your very own virtual assistant