Equipment Rental - Outsource Access

Redefine How You Scale Your Equipment Rental Business

with highly talented and affordable virtual staff from the Philippines with Outsource Access

Scale Efficiently with the Leading Full-Service Business Process Outsourcing and Virtual Assistant Company

We Document Processes for You: The OA Signature Playbook!

Running an equipment rental business involves managing customer inquiries, tracking inventory, and ensuring efficient operations. The OA Signature Playbook is your solution—a fully customized guide designed to enhance every aspect of your business.

Tailored specifically for equipment rental management, this playbook standardizes workflows, reduces inefficiencies, and ensures seamless processes, from equipment reservations to maintenance tracking.

Ready to experience the transformation? Download a sample or book a call today to elevate your equipment rental business!

Client Processes Playbook

Redefine How You Scale with a
Equipment Rental Virtual Assistant

Managing customer inquiries, equipment tracking, and logistics can quickly overwhelm even the most efficient equipment rental teams. 

That’s where Outsource Access steps in. Our specialized virtual assistants are trained to handle the operational and administrative tasks, allowing you to focus on what matters most: delivering outstanding rental services and expanding your inventory. 

With our support, you’ll reclaim valuable time and resources to effortlessly scale your business.

Curious about how we can assist you?

Join us for an exclusive behind-the-scenes tour of our headquarters in the Philippines with Outsource Access Founder and CEO, Brad Stevens.

Watch Behind the Scenes as Our CEO Gives You a Tour of Our Offices in the Philippines

I don't have any more questions. I'm ready to get started risk-fee to explore working with affordable, offshore staff from OA.

I still have a few questions and would like to do a discovery call about my business with an OA specialist.

What an Equipment Rental Virtual Staff Can Do For Your Business

Tasks an Equipment Rental staff can do

Sales

  • Managing Inbound Rental Inquiries and Following Up With Leads
  • Updating Customer and Rental Request Records in Booqable (or other similar platforms)
  • Tracking and Reporting on Rental Inquiry and Conversion Metrics
  • Scheduling Consultations and Site Visits for Event Planning
  • Creating and Sending Equipment Rental Quotes

Marketing

  • Updating Competitor Rental Rates Sheet
  • Managing Facebook Rental Shop
  • Creating Social Media Content Highlighting Rental Discounts and Event Ideas
  • Monitoring and Responding to Reviews about Rental Services 
  • Updating Product Descriptions and Images on Rental Listings

Operations

  • Conducting Quality Checks on Rental Business Website
  • Entering Freight and Delivery Orders
  • Filing Damage or Loss Claims in CRM
  • Coordinating Equipment Maintenance Schedules for Rental Equipment
  • Generating Daily/Weekly Inventory Availability Reports

Finance

  • Generating and Sending Rental Invoices to Clients
  • Following Up on Outstanding Rental Payments
  • Recording Operational Expenses in Zoho Expense (or other similar platforms)
  • Preparing Financial Summaries for Management Review
  • Processing Expense Reimbursement for Delivery Staff

HR & Recruitment

  • Posting Job Listings for Equipment Rental Operations
  • Pre-screening Candidates and Scheduling Interviews
  • Conducting Reference Checks for Rental Equipment Drivers
  • Tracking Staff Training and Certifications for Equipment Handling 
  • Monitoring Attendance for Shift Scheduling

Want to See Exactly What We Do for Equipment Rental Companies?

Click below to download our detailed Equipment Rental playbook for all the task that Outsource Access can do in your organization.

Get Your Outsourcing Processes Playbook for Equipment Rental

Hear It First-Hand

Every great success story starts with a challenge. Join CEO Brad Stevens as he unveils the journey that transformed a product failure into Outsource Access—a global success story with 500+ team members and 8 prestigious awards in just 4.5 years. This is more than a story; it’s a testament to resilience and innovation.

Hire an Equipment Rental Virtual Staff Today

Step 1:

Conduct a Complimentary Discovery Process with Our Team

Step 2:

Our Award Winning Matching Team will Source Talent

Step 3:

Our Team Will Start Adding Value from Day 1 with Our Signature Onboarding Program

A 20-Minute Video That Answers All Your Burning Questions

A 20-Minute Video That Answers All Your Burning Questions

Pressed for time? So are most business owners—until they discover how a Virtual Assistant can help reclaim hours in their day. This 20-minute video is your shortcut to understanding everything about hiring a VA and why it’s a game-changer for your operations.

Outsource Access Founder and CEO Brad Stevens breaks it all down with no fluff and no gimmicks. Straightforward answers, real-world examples, and practical advice await you.

A recent viewer shared: “I wasn’t sure if I’d watch the whole thing, but it hooked me right away. Brad answered all my concerns and even questions I hadn’t thought of!”

Take just 20 minutes to see how a Virtual Assistant can revolutionize your productivity.

 

Pressed for time? So are most business owners—until they discover how a Virtual Assistant can help reclaim hours in their day. This 20-minute video is your shortcut to understanding everything about hiring a VA and why it’s a game-changer for your operations.

Outsource Access Founder and CEO Brad Stevens breaks it all down with no fluff and no gimmicks. Straightforward answers, real-world examples, and practical advice await you.

A recent viewer shared: “I wasn’t sure if I’d watch the whole thing, but it hooked me right away. Brad answered all my concerns and even questions I hadn’t thought of!”

Take just 20 minutes to see how a Virtual Assistant can revolutionize your productivity.

I don't have any more questions. I'm ready to get started risk-fee to explore working with affordable, offshore staff from OA.

I still have a few questions and would like to do a discovery call about my business with an OA specialist.

Here's what our existing customers have to say

Featured in​

We have helped over 300 clients in 50+ industries saving thousands of hours of time and resources.

Frequently
Asked Questions

Here are some questions we got all the time, rest assured, you’re in good hands!

Your Virtual Assistant can work any timezone that you prefer. We will say though, that a lot of our US clients actually prefer their VA to work overnight so that work is completed when they get in the office in the morning.

Our workers are all from the Philippines where they are taught English from an early age. English is their second language.
The accent is very very minimal.

We love to offer our clients the security of flexibility. You will just need to let us know 90 days in advance if you need to cancel for whatever reason.

We hear this all of the time. Most of our clients don’t realize how much time their tasks are taking, nor do they realize how much more can be given to their VA that they’re not currently doing. Many of these same clients come to us to hire a second VA in no time.

We hire fast learners, great communicators and VAs that take feedback exceptionally well. They will be trained in all admin tasks and may have specialty in your field. They are just like a US- based employee, you will still need to train them on your company’s processes and some knowledge of your industry.

We offer you several candidates to interview and hire. If for whatever reason, the VA that you decide to choose and hire is not working out, you can let us know and we can match you with a better fit.

Your VA creates a playbook of all of your processes starting day 1. In the unlikely event that a VA should leave for any reason, we can have another VA hired and trained on your processes. Of course you’ll have to introduce him or her to your company, but the down time should be minimal.

I don't have any more questions. I'm ready to get started risk-fee to explore working with affordable, offshore staff from OA.

I still have a few questions and would like to do a discovery call about my business with an OA specialist.

Select a spot
below to get started

Please select a date and time to schedule a demo with a member of our team

What to expect on the call:

  • We take the time to understand your needs and goals to see if working with us is a fit
  • You walk away with a preliminary high-level plan of how we will help you grow
  • You understand EXACTLY what tasks our Virtual Staff can do in your business immediately
  • You know the next steps on having your very own virtual assistant

What to expect on the call:

  • We take the time to understand your needs and goals to see if working with us is a fit
  • You walk away with a preliminary high-level plan of how we will help you grow
  • You understand EXACTLY what tasks our Virtual Staff can do in your business immediately
  • You know the next steps on having your very own virtual assistant
From Day 1, we will document your processes and workflows with the tasks that your Virtual Staff will be doing. This gives you a custom playbook for the specific needs of your business. Check out our sample playbook for your industry.

Get Your Outsourcing Processes Playbook for Equipment Rental

Click "Book a Call" to have a discovery call with our team to get a complimentary analysis to see if Outsource Access could help Redefine How You Scale or if you want to learn more about our processes click "Get Started"

Want to Learn More?

Watch our free video outline with Case Studies and Examples.

Want to see some cool videos?