UBUNTU
The theme also reminded us that Outsource Access was created to provide a dedicated solution to entrepreneurs in 3 keys areas: Risk, Lack of Knowledge, and Sustaining Setbacks. We also aim to make an impact in struggling communities by providing sustainable jobs for people from all walks of life. This work is guided by the UNSDG Goals, allowing us to significantly impact underserved communities through targeted strategies that lead to sustainable change.
Up to this day, we remain committed to making a difference in our communities through our VA Giveback activities.Â
VA Giveback
In December 2021, Typhoon Odette hit the Philippines, affecting substantial parts of Visayas and Mindanao. After seeing how this affected our nearby communities, our staff expressed their desire to help the victims. VA Give Back, Outsource Access’s charitable arm, was then activated.
There were areas not easily accessible through regular transportation, so help was scarce. We decided to send aid to two islands which were severely damaged. Our employees packed hygiene kits with other necessities and partnered with Liceo University, College of Law, to make this giveback happen.
THE TRIP THAT STARTED IT ALL
It proved to be a fruitful visit as Outsource Access was established weeks after the trip.
THE FIRST FOUR
It all began in August 2017, when Jaycel first worked with Brad as his virtual assistant. Three years after, Outsource Access scaled up into becoming a growing outsourcing company, where she became the Chief Operating Officer.
Rolando III, or Third, as fondly called by his colleagues, started working with Brad and Jaycel in 2018, making him part of the OA’s core team. He mainly works in helping and conducting discovery calls to educate clients about the services and process.
Jake joined the core team in March 2019, and his primary task is to make client onboarding a great experience. He coordinates between clients and VAs in handling requests and resolving complaints.
When OA was established in the summer of 2019, Alyssa became a part of the team to oversee all facets of employment practices and employee relations. Now, she is in charge of identifying and hiring quality Virtual Assistants as the competitive job markets rapidly evolve.
THE GROWTH GRAPH
Thank you.Â
NEW OFFICE
As Outsource has grown to 430 employees, we have outgrown our first office. Our goal was to move to a more modern and cozy office. Although most of our employees work remotely, we want to give them an option to use a facility for a change in environment. This office is also part of our business continuity plan, ensuring that internet connectivity and blackouts will no longer be an issue. Â
The video on the left is the new office plan. Stay tuned on our Social media platforms as we will give you a weekly update on the construction progress until our office reveal.
LEADERSHIP TRUST BUILDING
Communication is basic yet an essential component for a team to work effectively. In a remote environment, communication is taken for granted as people tend to work on their own and isolate themselves, often forgetting that a team is behind them for support.Â
The goal for the recently concluded Trust Building is for all the leaders to develop the “Thoughtful Communication” skill. Thoughtful communication is taking the time to consider how your words will affect others. It means speaking and listening with intention and ensuring our message is clear. When we communicate thoughtfully, we’ll build trust, respect, and cooperation within the team.Â
Although we went home exhausted from all the activities, it was well worth it. Along with the Best in Business Plaque, we took some valuable lessons that we can apply to the business to serve you better.Â
MOTHERS' DAY
In a country where daycare is rare and expensive, women with children sometimes have to make the ultimate sacrifice of letting go of their careers to stay home and care for their children.Â
This unfair choice is a more significant problem in underdeveloped communities because women will be forced to give up on their dreams. The average household income also decreases, setting them under the poverty line. For this reason, Outsource Access is passionate about supporting UNSDG #8. Promote sustained, inclusive, and sustainable economic growth, full and productive employment, and decent work for all. With your help, we gave these Mothers an option to pursue their dreams while nurturing their young ones in the comfort of their own homes.Â
The video on the left showcases the Mothers in Outsource Access.Â
ISOF
Every month at Outsource Access we provide companywide employee education on different topics with a series called ISOF “In Search Of” – part of our Core Value of “Everlong Quest for Improvement.” This month the topic was on Climate Action: Environmental Awareness in the Workplace and How Everybody Can Be Part of the Solution”Â
