Podium Virtual Assistants to Streamline Customer Interactions

With a Podium software virtual assistant from Outsource Access, your firm can capture and nurture leads and drive repeat business. Our VAs know Podium well and can use even its advanced features to boost your firm across any sector.

You won’t need to train your Podium VA; they’ll use their existing skills to translate the platform to your usual workflows. These VAs are a perfect fit for any business, but especially ones that take appointments or serve their local community.

Customer Messaging and Lead Capture Without the Delay

A Podium software expert from Outsource Access boosts your sales numbers in no time. Our VAs can get to work immediately and start managing new reviews or closing sales. For example, they might take charge of your social media DMs or even send a two-way text to a previous customer with a new, exclusive deal.

They will also know how to use Podium’s AI features to pass potential customers or clients through your lead funnel and get you more bookings and buys. A faster response time alone will boost your brand’s reputation. Your VA can secure more reviews via invites and reminders; you’ll then rank higher in an online search.

Reputation and Review Management Made Easy

Podium software is helpful for nearly any department, especially your sales and marketing teams. A virtual assistant who knows Podium inside and out can easily become key to your strategies moving forward. They’ll use their expertise to bring you more sales, more reviews, and—perhaps most importantly—more money.

Here’can do to help boost your business:

• Send timely review requests to customers and clients
• Use Podium’s AI features to automate lead conversion
• Text past customers to entice them into another purchase
• Respond to reviews using the brand’s usual tone of voice
• Integrate Podium with hundreds of third-party tools
• Build contact profiles so you can see your regular buyers
• Create surveys that offer instant feedback on your service

You won’t have to follow up with every customer. Your VA can do this for you—or set up Podium to do so automatically.

Trained VAs for Payments, Feedback, and Text Campaigns

We vet our Podium software VAs to make sure they have a full understanding of the software. You won’t need to spend days or even hours training them; they can start as soon as they know your workflows. 

While Podium has many AI-driven features, our VAs know how to make the most of the platform without them if you prefer. When responding to people manually, the VA will make sure to follow your company’s usual voice.

A Podium software expert from Outsource Access can be part of your team for years to come. We’ll also work to pair you with a virtual assistant with experience managing leads in your niche.

In addition to the above, we always have a support team on hand to help with any virtual assistant queries.

Get Started with a Podium Virtual Assistant Today

A Podium software virtual assistant gives your business the fresh perspective it needs to continue growing—and earning more five-star reviews. Trust Outsource Access, and you’ll get a full-time virtual assistant who can easily turn leads into engaged repeat customers.