As you know, the charitable arm of Outsource Access is a program called ‘Virtual Assistants Give Back’ and this year we have been laser focused on impacting the community in alignment with each of the United Nations Sustainable Development Goals. (UNSDGs)
This month, we’d like to highlight a few of the UNSDGs, including National Disability Independence Day. The day not only celebrates the anniversary of the Americans with Disabilities Act but also serves several other purposes. First, the law broke down barriers individuals with disabilities faced every day. It also marked a timeline of change that soon developed. Over time, common barriers such as narrow doors and small bathroom stalls became accessible to wheelchairs. Other examples include braille signs and crosswalks for the vision impaired. The changes improved mobility and safety.
In this edition of Culture Corner we share how we are breaking barriers in the Virtual World. How do you ensure uninterrupted service during this time? We came up with a solution that would benefit both our clients and employees. Scroll down as we share inspiring stories and business updates with you.`
VA Give Back: Special Education
Schools for Children with Learning Disabilities in third world countries are scarce and financial support from the government is often too low for the schools to fully operate without the help of private organizations.
Earlier this year, our management team in the Philippines visited and extended help to a Special Education School in a nearby town. The smiles we received in return are heartwarming. View the video above to see this event.
UNSDG Goal #8
UNSDG # 8: Promote sustained, inclusive, and sustainable economic growth, full and productive employment, and decent work for all – Outsource Access supports this sustainable development goal.
Our clients have allowed us to grow and provide more decent work to skilled Filipinos by entrusting us and incorporating our VAs in their journey to realize their entrepreneurial potential.
As heard from survivor stories, COVID-19 is both a physical and mental battle. Most of those who contracted the virus said that the latter is tougher to overcome. The fear of the symptoms getting worse, the anxiety of knowing that there is a possibility that you might not have work to return to after you recuperate adds up to the physical pain. It can be agony for the breadwinners of the family who get sick with the virus, and do not know where they will get money to survive the storm.
To alleviate these concerns Outsource Access launched the COVID-19 Assistance Program, on top of our Health Insurance which covers COVID-19 hospital-related cases. The COVID-19 Assistance Program aims to assist all employees who test positive for the virus during their isolation or recovery period by providing them a “Recovery/Isolation Allowance.” This way, infected employees can focus on getting better, while their co-workers take on their daily tasks.
To safeguard our clients’ operations the existing Redundancy Process is activated to minimize disruptions in the daily operations should their VA face this situation.
According to the definition, “Decent work is employment that respects the fundamental rights of the human person as well as the rights of workers in terms of conditions of work safety and remuneration. Respect for the physical and mental integrity of the worker in the exercise of his/her employment.” As one of our core values says, we put our relationships with our team and customers above all else. We try our best to live our relationship-driven core values in this difficult time.
Alyssa or Bam, as we fondly call her, was one of the first four employees hired at Outsource Access. She helped lay the foundation for the company and now she heads the Talent Acquisition team and is one of the most loved team members of the company. Let’s get to know her a little more.
- How did you start with OA?
I learned about Outsource Access from a good friend. We both applied in the company as Virtual Assistants since that was the only hiring position back then. There were only 7 applicants at that time and I was among those who aspired to be part of the company.
During the interview, I shared with them my passion for recruitment. I told them my niche was really in HR and surprisingly, I was offered an internal position in the HR department. I didn’t know that the interview I had more than 2 years ago would be the start of something GREAT.
- What do you love about your job?
- In the hiring process, we see an applicant’s potential
- In process creation, I see my own potential
- In leadership, I see my team’s potential
- What is the most challenging part of your job?
In HR, you should be a jack of all trades. You need to be flexible and adaptable to change. You also need to balance being objective and subjective. For me, 2 of the most challenging things in this field are failing an applicant and terminating an employee.
- What made you stay?
Aside from the fact that it helps me achieve my goals, I am also constantly learning which develops me into a better HR practitioner. I’ve been in this company for almost 3 years. It became my home and I consider it a blessing.
- What is your why?
My “personal why” is to provide for my family and to achieve my goals in life;
My “professional why” to leave a legacy in this company and to touch the lives of the people we hire.
It is very important to us that our VAs feel a sense of family when they are working with us. For this reason, we make it a priority to create spaces for relationships with colleagues to grow. We want every employee to feel a sense of belongingness, and to feel supported and recognized. Doing this is difficult in the virtual world but thank God for Zoom! Our “Happy Hours” are done occasionally to promote mental health. This is when employees can unleash their creativity and act silly while “off the clock.” This month’s theme is BFF Specs Party! Whoever wears the best specs wins a prize!
Check the winners below.
Automate and Delegate Podcast featuring Chip Dodd
In this episode of Automate and Delegate, we get to hear how Chip Dodd runs multiple successful businesses while enjoying his life as a vagabond adventurer.
Chip Dodd has redesigned his lifestyle around his love of adventure and pushing himself past his comfort zone. He is the founder and team captain of Team thisABILITY. This team of international endurance athletes have raced around the globe in some of the world’s toughest Expedition Adventure Races including the Maya Mountain Adventure Challenge in Belize.
Get the tips now by listening on: iTunes, Spotify, Stitcher, Amazon, A&D Website
Blog Page New Look and Feel
If you want to learn more about Productivity Hacks, Growth Strategies, Virtual Assistants, and Tools that can help your business, look no further. You can find all of these on our New Blog Page.
Our new Blog Page has a fresher look and is easier to navigate. You are welcome to browse our blogs and learn a few tips and tricks on how to optimize your operations so that you are ready to scale.