Personal Injury Virtual Assistants, Scale Your Firm

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Virtual Assistants For Personal Injury Law Firms

Redefine how you scale your personal injury law firm with highly talented and affordable virtual staff from the Philippines with Outsource Access

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Scale Efficiently with the Leading Full-Service Business Process Outsourcing and Virtual Assistant Company

  • 8 Global or National Awards for Superior Quality and Performance
  • 1000+ Clients in 75 Industries in 5 Countries
  • Signature Vetting and Onboarding System for Rapid Integration

We Document Processes for You: The OA Signature Playbook!

At Outsource Access, we enhance operations with our tailored Signature Playbook designed for your business. 

This essential guide includes documented processes, video summaries, and screencast reviews, updated daily to ensure clarity and redundancy. 

It’s yours immediately upon engagement, demonstrating our dedication to your success. Review an example below and explore industry-specific insights during your discovery call.

Client Processes Playbook

Redefine How You Scale with a
Personal Injury Virtual Staff

Personal injury lawyers often find themselves overwhelmed by administrative tasks that pull them away from their core competencies—fighting for clients and winning cases. 

By partnering with a trusted growth partner like Outsource Access, you can leverage virtual assistants trained specifically in the tools of the trade, allowing you to enhance both productivity and profitability. With Outsource Access, you can focus on what you do best, while we handle the rest.

Watch this quick video where our CEO takes you on a tour of our office in the Philippines, showcasing how our specialized virtual assistants can seamlessly integrate into your team.

At Outsource Access, we’re excited to help you redefine how you scale your business and maximize your practice’s potential.

Watch Behind the Scenes as Our CEO Gives You a Tour of Our Offices in the Philippines

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What an Personal Injury Virtual Staff Can Do For Your Business

Tasks an personal injury staff can do

Operations

  • Updating Treatment Status in NEEDLES and Litify
  • Initiating New Claims
  • Requesting Medical Records and Bills

Administrative

  • Preparing Demand Packages
  • Sending Letter of Representation (LOR)
  • Monitoring and Responding to General Email Inquiries

HR and Recruiting

  • Posting Job Openings for Legal Support Staff
  • Preparing Onboarding Materials for New Hires
  • Providing Support in Managing Employee Benefits

Bookkeeping, Billing, and Finance

  • Recording and Categorizing Case-Related Expenses
  • Generating and Sending Invoices to Clients
  • Monitoring and Managing Client Trust Accounts

Marketing

  • Scheduling and Posting Updates on Social Media Platforms
  • Collecting Client Testimonials for Marketing Purposes
  • Assisting in Creating Educational Content for the Firms Website

Sales

  • Scheduling Initial Consultations
  • Conducting Follow-Up Calls with Potential Clients
  • Researching and Identifying Potential Leads for Personal Injury Cases.

Want to See Exactly What We Do for Personal Injury Companies

Click below to download our detailed Personal Injury playbook for all the task that Outsource Access can do in your organization.

Get Your Outsourcing Processes Playbook for Personal Injury

What Virtual Personal Injury Paralegals Can Do For Your Business

A personal injury virtual assistant is a flexible and affordable way to scale your business without all the drawbacks of traditional hiring and onboarding. Offshore staff can complement your existing team by tackling all the administrative duties and saving time on internal training.

The Philippines has a large pool of educated and experienced virtual paralegals specifically for personal injury law that you can hire on an as-needed basis. 

Your remote staff of trained virtual personal injury paralegals can provide a host of BPO benefits such as: 

Improve Your Firm’s Profitability

Instead of hiring more full-time staff and dealing with onboarding, FMLA, health insurance and retirement, outsource the work to a VA to reduce overheads. This can save your firm money and increase your annual profitability margin.

Lower Hiring Costs & Time Saved on Internal Training

Virtual assistants are experienced professionals from overseas who can be contracted for paralegal work on either a long or short-term basis. 

Our VAs are ready to go and should fit seamlessly into your firm. Most VAs will already be familiar with legal tools like Clio and Litify, and you can select a VA with the specific skills you are looking for.

Scale Your Firm’s Operations Based on Workload

Assign admin duties to virtual assistants to free up lawyers’ time and ease the workload. You may hire a virtual assistant to handle administrative tasks such as:

  • Scheduling appointments
  • Document preparation
  • Legal research
  • Organizing case files
  • Proofreading documents
  • Billing and invoicing
  • Court filings (e-filing)
  • Travel arrangements

Our virtual legal assistant services extend to criminal defense, insurance agencies, and malpractice vaccines. Get in touch at your earliest convenience if you work in the legal sector and would like flexible, temporary assistance. 

Our CEOs Message from One Business Owner to Another

Get inspired by our CEO, Brad Stevens, as he shares his passion for Outsource Access. Learn about our mission, our values, and our commitment to providing exceptional service.

Here’s What It’s Like Working with a Filipino Virtual Assistant in Personal Injury Law

Our CEO interviews Hazel supporting a large personal injury law firm in the US. You won’t believe all she’s doing to help them grow, be more efficient and help internal staff focus on their highest value activities!

Hire an Personal Injury Virtual Staff Today

Step 1:

Conduct a Complimentary Discovery Process with Our Team

Step 2:

Our Award Winning Matching Team will Source Talent

Step 3:

Our Team Will Start Adding Value from Day 1 with Our Signature Onboarding Program

Our CEO Breaks Down Our Signature Outsourcing Process

Our CEO Breaks Down Our Signature Outsourcing Process

Yes, it’s a 20-minute video, and we know you’re busy. 

But here’s what people tell us: “I didn’t think I’d watch it all, but it was like you were answering everything I was thinking!” 

If you’re ready to understand outsourcing, this is a must-watch. Brad Stevens, our CEO, draws on years of experience to explain the process step-by-step. Set aside 20 minutes—grab a drink—and let 10 years of expertise answer all your questions.

Yes, it’s a 20-minute video, and we know you’re busy. 

But here’s what people tell us: “I didn’t think I’d watch it all, but it was like you were answering everything I was thinking!” 

If you’re ready to understand outsourcing, this is a must-watch. Brad Stevens, our CEO, draws on years of experience to explain the process step-by-step. Set aside 20 minutes—grab a drink—and let 10 years of expertise answer all your questions.

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Personal Injury Law Firm Blog

Top 30 Strategic Tasks To Upgrade Your Legal Services Business

Brad Stevens January 11, 2024

Technical, dynamic, and complex – these are a few words to describe the Legal Services Industry. In the world of legal practice, businesses deal with issues that have a lasting impact on the world – those specializing in personal injury all the more make lasting contributions to people’s lives.  It is without a doubt that businesses in the Legal Services (Personal Injury) Industry have their work cut out for them. From preparing demand packages, sending out LORs, and coordinating schedules of many attorneys,  a handful of minute tasks are required

Read More »

Here's what our existing customers have to say

“In his first two weeks, our virtual staff, Edison, was able to proactively create and program a system that automated a significant function in our processes. That alone saved us $50,000 a year and opened up hours for our managers to focus on more critical functions of the business. Brad and the Outsource Access team truly deliver on their brand promise of operational excellence, integrity, and empathy through the entire process.”
Ali-Jamal.png
Ali Jamal
CEO of Stablegold Hospitality
Real Estate
Georgia, USA
“ What makes Outsource Access different from other firms is the STRUCTURE.

We have a team working for us and behind that team are team leads who have a variety of skill set that can be anything from Marketing, Designing, Data Management, to Salesforce and other CRMs which is really important for us because our business is pretty nimble and quite flexible “
Everett.png
Everett Sands
CEO of Lendistry
Financial Services
California, USA

Featured in​

We have helped over 300 clients in 50+ industries saving thousands of hours of time and resources.

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Frequently
Asked Questions

Here are some questions we got all the time, rest assured, you’re in good hands!

Your Virtual Assistant can work any timezone that you prefer. We will say though, that a lot of our US clients actually prefer their VA to work overnight so that work is completed when they get in the office in the morning.

Our workers are all from the Philippines where they are taught English from an early age. English is their second language.
The accent is very very minimal.

We love to offer our clients the security of flexibility. You will just need to let us know 90 days in advance if you need to cancel for whatever reason.

We hear this all of the time. Most of our clients don’t realize how much time their tasks are taking, nor do they realize how much more can be given to their VA that they’re not currently doing. Many of these same clients come to us to hire a second VA in no time.

We hire fast learners, great communicators and VAs that take feedback exceptionally well. They will be trained in all admin tasks and may have specialty in your field. They are just like a US- based employee, you will still need to train them on your company’s processes and some knowledge of your industry.

We offer you several candidates to interview and hire. If for whatever reason, the VA that you decide to choose and hire is not working out, you can let us know and we can match you with a better fit.

Your VA creates a playbook of all of your processes starting day 1. In the unlikely event that a VA should leave for any reason, we can have another VA hired and trained on your processes. Of course you’ll have to introduce him or her to your company, but the down time should be minimal.

Our virtual personal injury paralegals include certified legal experts who are highly specialized in the field. 

They have experience in drafting documents, managing client communication, preparing medical records, and assisting with settlement negotiations. Their expertise allows them to provide support from case intake to trial preparation.

Yes, our virtual assistants and paralegals are trained in personal injury law. Many have either undergone training or have previous experience in personal injury law firms.

Yes, we use secure, encrypted platforms and file-sharing tools to protect client information and our VAs are trained to handle confidential data with the highest level of discretion. Our VAs and paralegals are fully compliant with data protection laws including GDPR, HIPAA, and any non-disclosure agreements (NDAs) in place.

I don't have any more questions. I'm ready to get started risk-fee to explore working with affordable, offshore staff from OA.

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I still have a few questions and would like to do a discovery call about my business with an OA specialist.

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Please select a date and time to schedule a demo with a member of our team

What to expect on the call:

  • We take the time to understand your needs and goals to see if working with us is a fit
  • You walk away with a preliminary high-level plan of how we will help you grow
  • You understand EXACTLY what tasks our Virtual Staff can do in your business immediately
  • You know the next steps on having your very own virtual assistant

What to expect on the call:

  • We take the time to understand your needs and goals to see if working with us is a fit
  • You walk away with a preliminary high-level plan of how we will help you grow
  • You understand EXACTLY what tasks our Virtual Staff can do in your business immediately
  • You know the next steps on having your very own virtual assistant
From Day 1, we will document your processes and workflows with the tasks that your Virtual Staff will be doing. This gives you a custom playbook for the specific needs of your business. Check out our sample playbook for your industry.

Get Your Outsourcing Processes Playbook for Personal Injury

Click "Book a Call" to have a discovery call with our team to get a complimentary analysis to see if Outsource Access could help Redefine How You Scale or if you want to learn more about our processes click "Get Started"

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Watch our free video outline with Case Studies and Examples.

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