Redesign - FAQ Videos - Outsource Access

Frequently Asked Questions

Our CEO Brad Stevens answers all your questions about working with affordable, talented Outsource Access virtual staff from the Philippines.

He addresses time zones, competency, capabilities, compensation, communication, process documentation and more…

Can you give me a summary of the OA model in 3 minutes?

Can you give me a summary of the OA model in 3 minutes?

What about the matching process?

What about the matching process?

What about the time zones?

What about the time zones?

Do I have to sign a long-term contract?

Do I have to sign a long-term contract?

What about English proficiency?

What about English proficiency?

What if my VA needs time off? What about redundancy?

What if my VA needs time off? What about redundancy?

What if I don’t have 40 full hours of work to give to a VA?

What if I don’t have 40 full hours of work to give to a VA?

How do you recruit for your VA's?

How do you recruit for your VA's?

What is your retention rate of your VA's?

What is your retention rate of your VA's?

How do you document processes?

How do you document processes?

Will the VA have all skills I need? How do you know what skills are needed from a VA to assign to me?

Will the VA have all skills I need? How do you know what skills are needed from a VA to assign to me?

How does OA provide bonus and incentive compensation to VA's?

How does OA provide bonus and incentive compensation to VA's?

How do you recruit talent?

How do you recruit talent? Meet Mia from our Talent Matching Team!

What benefits do you provide for your staff?

What benefits do you provide for your staff?

Can you give me a tour of your office and some key staff?

Can you give me a tour of your office and some key staff?

Do you offer for your Clients to come visit the Philippines? Yes! See a recap of Jeff Beeler's visit below

Do you offer for your Clients to come visit the Philippines? Yes! See a recap of Jeff Beeler's visit below

What about the matching process?

What about the matching process?

Do I have to sign a long-term contract?

Do I have to sign a long-term contract?

What if my VA needs time off? What about redundancy?

What if my VA needs time off? What about redundancy?

How do you recruit for your VA's?

How do you recruit for your VA's?

How do you document processes?

How do you document processes?

How do you recruit talent?

How do you recruit talent? Meet Mia from our Talent Matching Team!

Can you give me a tour of your office and some key staff?

Can you give me a tour of your office and some key staff?

Do you offer for your Clients to come visit the Philippines? Yes! See a recap of Jeff Beeler's visit below

Do you offer for your Clients to come visit the Philippines? Yes! See a recap of Jeff Beeler's visit below

What about the time zones?

What about the time zones?

What about English proficiency?

What about English proficiency?

What if I don’t have 40 full hours of work to give to a VA?

What if I don’t have 40 full hours of work to give to a VA?

What is your retention rate of your VA's?

What is your retention rate of your VA's?

Will the VA have all skills I need? How do you know what skills are needed from a VA to assign to me?

Will the VA have all skills I need? How do you know what skills are needed from a VA to assign to me?

How does OA provide bonus and incentive compensation to VA's?

How does OA provide bonus and incentive compensation to VA's?

What benefits do you provide for your staff?

What benefits do you provide for your staff?

I don't have any more questions. I'm ready to get started risk-fee to explore working with affordable, offshore staff from OA.

I still have a few questions and would like to do a discovery call about my business with an OA specialist.

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