customer service Archives - Outsource Access

Did you know that 65% of sales come from returning customers? Getting clients to purchase from you again dictates a significant portion of your customer service efforts, making it one of the most crucial aspects for any business looking to maximize profits. Customer-facing roles need people with certain essential traits to effectively connect with their […]

With today’s technological advancements, customers are setting higher expectations for the companies they do business with. As a result, these companies are pushing aggressive marketing campaigns, becoming more competitive than ever. Thus, your business needs to build a name and establish a niche to survive.  In terms of raising brand awareness, the internet is a […]