Franchising - Outsource Access

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Redefine How You Scale Your Franchise

with highly talented and affordable virtual staff from the Philippines with Outsource Access

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Scale Efficiently with the Leading Full-Service Business Process Outsourcing and Virtual Assistant Company

  • 8 Global or National Awards for Superior Quality and Performance
  • 1000+ Clients in 75 Industries in 5 Countries
  • Signature Vetting and Onboarding System for Rapid Integration

We Document Processes for You: The OA Signature Playbook!

A key differentiator of Outsource Access is our Signature Custom Playbook we create for every Client! 

Along with pre-set processes and skills our staff bring to Clients, we document every process we execute in your business with written, video and screencast summaries and maintain it every day! 

It ensures clarity and redundancy.  And it is 100% yours from day one as our gift to you as part of working with OA!  Below you can download an example! When you book a discovery call we can go through several examples live with you specific to your industry.

Client Processes Playbook

Redefine How You Scale with a
Franchise Virtual Staff

In today’s fast-paced business environment, franchising is a dynamic way to expand your brand and business model. However, the true potential of a franchise is often untapped, weighed down by the day-to-day operational tasks that can drain resources and distract from growth strategies. 

This is where our specialized Virtual Assistant (VA) and Business Process Outsourcing (BPO) services from the Philippines come into play. We provide a comprehensive suite of services to take on the franchisor’s playbook, streamlining operations, enhancing efficiency, and propelling revenue growth. By partnering with our VAs, your franchise can harness the benefits of expert support at a fraction of the cost, driving profitability and letting you focus on core development. Embrace the change that leads to success – let our VAs be the catalyst for your franchise’s transformation.

Watch Behind the Scenes as Our CEO Gives You a Tour of Our Offices in the Philippines

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What a Franchise Virtual Staff Can Do For Your Business

Tasks a franchise virtual staff can do

Customer Support: Enhance Satisfaction

  • Inquiry Response: Handling customer questions and concerns promptly.
  • Feedback Collection: Gathering and analyzing customer feedback to improve services.
  • Loyalty Programs: Managing and promoting customer loyalty initiatives.

Bookkeeping: Financial Clarity

  • Expense Tracking: Monitoring and recording financial transactions.
  • Invoice Management: Ensuring timely billing and account reconciliations.
  • Payroll Processing: Administering accurate and on-time payment to staff.

Sales Acceleration: Boost Your Growth

  • Lead Generation: Identifying and nurturing potential clients.
  • Sales Follow-Ups: Maintaining momentum in the sales pipeline.
  • CRM Management: Ensuring customer information is up-to-date for targeted marketing.

Administrative Duties: Streamline Operations

  • Email Management: Organizing and prioritizing email correspondence.
  • Document Preparation: Creating professional documents, presentations, and proposals.
  • Data Entry: Keeping records accurate and current.

Logistics Coordination: Optimize Supply Chain

  • Order Processing: Managing the end-to-end order fulfillment process.
  • Inventory Management: Tracking stock levels and ordering supplies.
  • Vendor Relations: Liaising with suppliers to negotiate terms and ensure timely delivery.

HR and Staffing: Build Your Team

  • Recruitment Assistance: Sourcing and screening candidates for your franchise.
  • Onboarding Support: Helping new employees settle in and understand their roles.
  • Training Schedules: Organizing and managing training programs.

Scheduling and Planning: Stay Ahead

  • Resource Allocation: Ensuring optimal use of resources for maximum efficiency.
  • Strategic Planning: Assisting in the development of business strategies.
  • Event Coordination: Managing logistics for business events and meetings.

See a Quick Video Walk-Through of our Home Health and Human Services Playbook You Can Download Below

Want to See Exactly What We Do for Franchise Companies?

Click below to download our detailed Franchise playbook for all the task that Outsource Access can do in your organization.

Get Your Outsourcing Processes Playbook for Franchise

Check Out This 3 Minute Video with Our CEO

How can you trust we’ll do what we say? What sets Outsource Access apart to growth to 500 employees in just 4.5 years with 8 global or national awards? Check out this quick video from our CEO Brad Stevens.

Check This Out! An Interview with Our Staff in the Philippines Working for a Franchise Client!

Listen to our staff Dan Ryan share the incredible work he’s doing in the franchise industry across re-activating prior Clients, marketing, customer support and admin! 

Hire a Franchise Virtual Staff Today

Step 1:

Conduct a Complimentary Discovery Process with Our Team

Step 2:

Our Award Winning Matching Team will Source Talent

Step 3:

Our Team Will Start Adding Value from Day 1 with Our Signature Onboarding Program

Our CEO Explains Our Signature Process Step-By-Step Directly From the Philippines

Our CEO Explains Our Signature Process Step-By-Step Directly From the Philippines

We get it. We know you are super busy and this is a 20 minute video. However the feedback we get is “I never thought I’d watch a 20 minute video but it’s like you were inside my head answering all my questions and all of the sudden I was done and it helped me understand everything much better!”  

If you are serious about this path and really want to understand it, you want to watch this video. Our Founder and CEO Brad Stevens took what he has explained during hundreds of “how does outsourcing work for MY business” phone calls and speaking events and laid it out step-by-step. He answers ALL your key questions. We get GREAT feedback on this video. Snag a coffee and check it out. You get 10 years of experience in 20 minutes. We promise. It’s worth it and will answer all your questions.

We get it. We know you are super busy and this is a 20 minute video. However the feedback we get is “I never thought I’d watch a 20 minute video but it’s like you were inside my head answering all my questions and all of the sudden I was done and it helped me understand everything much better!”

If you are serious about this path and really want to understand it, you want to watch this video. Our Founder and CEO Brad Stevens took what he has explained during hundreds of “how does outsourcing work for MY business” phone calls and speaking events and laid it out step-by-step. He answers ALL your key questions. We get GREAT feedback on this video. Snag a coffee and check it out. You get 10 years of experience in 20 minutes. We promise. It’s worth it and will answer all your questions.

I don't have any more questions. I'm ready to get started risk-fee to explore working with affordable, offshore staff from OA.

Start Now

I still have a few questions and would like to do a discovery call about my business with an OA specialist.

Book a Call

Franchising Blog

Top 35 Game-Changing Tasks to Power-up your Franchising Business

Brad Stevens January 5, 2024

Picture a scenario where franchisees no longer need to worry about finding, training, or managing their own staff. You get to spend more time on the more essential things of your business – you get to close deals, forge new partnerships, and focus on strengthening your team. This results in a balanced management of your business. Outsource Access offers a chance to make this scenario into a reality. Our outsourcing solution revolutionizes the franchising experience by providing a comprehensive turnkey solution that empowers franchisees to focus on their core strengths,

Read More »

Here's what our existing customers have to say

“Outsource Access and their virtual staff seriously changed my life and my company. My first virtual staff, Kathleen, would do things quicker and faster. I give her the project, and the next day when I wake up, the project’s done. It was magical. And all of a sudden, people started asking, ‘Can I get a Kathleen?’ And that’s really cool. I’d say, ‘Of course, you can get a Kathleen!’

  For every entrepreneur, having virtual staff should be a no-brainer. You get a higher level quality of cost-effective labor, and you are also supporting and giving the virtual staff great and well-paying careers.”
Philip-Dodd.png
Philip “Chip” Dodd
CEO of SSVA
Healthcare Support
Virginia, USA
“I told Brad that you’re the best Angelique! And I’m just so thrilled to have you. What a fabulous job you’ve done, you’ve made a tremendous difference in my life, and a great impact in my company. I’m so thankful for you and I can’t wait to meet you one day!”
Pam Lucas
Pam Lucas
CEO of PAMCO Care

Featured in​

We have helped over 300 clients in 50+ industries saving thousands of hours of time and resources.

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Frequently
Asked Questions

Here are some questions we got all the time, rest assured, you’re in good hands!

Your Virtual Assistant can work any timezone that you prefer. We will say though, that a lot of our US clients actually prefer their VA to work overnight so that work is completed when they get in the office in the morning.

Our workers are all from the Philippines where they are taught English from an early age. English is their second language.
The accent is very very minimal.

We love to offer our clients the security of flexibility. You will just need to let us know 90 days in advance if you need to cancel for whatever reason.

We hear this all of the time. Most of our clients don’t realize how much time their tasks are taking, nor do they realize how much more can be given to their VA that they’re not currently doing. Many of these same clients come to us to hire a second VA in no time.

We hire fast learners, great communicators and VAs that take feedback exceptionally well. They will be trained in all admin tasks and may have specialty in your field. They are just like a US- based employee, you will still need to train them on your company’s processes and some knowledge of your industry.

We offer you several candidates to interview and hire. If for whatever reason, the VA that you decide to choose and hire is not working out, you can let us know and we can match you with a better fit.

Your VA creates a playbook of all of your processes starting day 1. In the unlikely event that a VA should leave for any reason, we can have another VA hired and trained on your processes. Of course you’ll have to introduce him or her to your company, but the down time should be minimal.

I don't have any more questions. I'm ready to get started risk-fee to explore working with affordable, offshore staff from OA.

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I still have a few questions and would like to do a discovery call about my business with an OA specialist.

Book a Call

Select a spot
below to get started

Please select a date and time to schedule a demo with a member of our team

What to expect on the call:

  • We take the time to understand your needs and goals to see if working with us is a fit
  • You walk away with a preliminary high-level plan of how we will help you grow
  • You understand EXACTLY what tasks our Virtual Staff can do in your business immediately
  • You know the next steps on having your very own virtual assistant

What to expect on the call:

  • We take the time to understand your needs and goals to see if working with us is a fit
  • You walk away with a preliminary high-level plan of how we will help you grow
  • You understand EXACTLY what tasks our Virtual Staff can do in your business immediately
  • You know the next steps on having your very own virtual assistant
From Day 1, we will document your processes and workflows with the tasks that your Virtual Staff will be doing. This gives you a custom playbook for the specific needs of your business. Check out our sample playbook for your industry.

Get Your Outsourcing Processes Playbook for Franchise

Click "Book a Call" to have a discovery call with our team to get a complimentary analysis to see if Outsource Access could help Redefine How You Scale or if you want to learn more about our processes click "Get Started"

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Want to Learn More?

Watch our free video outline with Case Studies and Examples.

Register For our free training

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