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Shopify Virtual Assistant Blog

Top 20 Innovative Tasks That Will Revolutionize Your eCommerce Business

Businesses in the eCommerce Industry operate in the digital world – a realm of unique challenges and opportunities. Their transactions cover a wider scope, and no longer are businesses limited by geography. The digital landscape allows businesses to reach consumers from all around the globe. It is without a doubt that businesses in the eCommerce Industry have their work cut out for them. From generating reports on sales performance, conducting customer behavior analysis, designing visuals for marketing campaigns – a handful of minute tasks are required to stay competitive in

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Our CEO Brad Stevens answers all your questions about working with affordable, talented Outsource Access virtual staff from the Philippines. He addresses time zones, competency, capabilities, compensation, communication, process documentation and more…

1. What about the time zones?

2. What about the matching process?

3. What about English proficiency?

4. Do I have to sign a long-term contract?

5. What if I don’t have 40 full hours of work to give to a VA?

6. What if my VA needs time off? What about redundancy?

7. What is your retention rate of your VA's?

8. How do you recruit for your VA's?

9. Will the VA have all skills I need? How do you know what skills are needed from a VA to assign to me?

10. How do you document processes?

11. How does OA provide bonus and incentive compensation to VA's?