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See a Quick Video Walk-Through of our Personal Injury Law Firm Playbook

Check This Out! An Interview with Hazel from the Philippines Working for a Personal Injury Law Firm!

Our CEO interviews Hazel supporting a large personal injury law firm in the US. You won’t believe all she’s doing to help them grow, be more efficient and help internal staff focus on their highest value activities!

Personal Injury Law Firm Blog

Top 30 Strategic Tasks To Upgrade Your Legal Services Business

Technical, dynamic, and complex – these are a few words to describe the Legal Services Industry. In the world of legal practice, businesses deal with issues that have a lasting impact on the world – those specializing in personal injury all the more make lasting contributions to people’s lives.  It is without a doubt that businesses in the Legal Services (Personal Injury) Industry have their work cut out for them. From preparing demand packages, sending out LORs, and coordinating schedules of many attorneys,  a handful of minute tasks are required

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Our CEO Brad Stevens answers all your questions about working with affordable, talented Outsource Access virtual staff from the Philippines. He addresses time zones, competency, capabilities, compensation, communication, process documentation and more…

1. What about the time zones?

2. What about the matching process?

3. What about English proficiency?

4. Do I have to sign a long-term contract?

5. What if I don’t have 40 full hours of work to give to a VA?

6. What if my VA needs time off? What about redundancy?

7. What is your retention rate of your VA's?

8. How do you recruit for your VA's?

9. Will the VA have all skills I need? How do you know what skills are needed from a VA to assign to me?

10. How do you document processes?

11. How does OA provide bonus and incentive compensation to VA's?