Case Study – MedMan, Inc. 1 - Outsource Access

MedMan, Inc.

CASE STUDY

Task Management to Transformation – How MedMan, Inc. Streamlined Accounting with VA Innovation

Introduction

MedMan, Inc., a leading provider of administrative support for radiology and MRI centers, sought ways to improve efficiency in its accounting department.
By partnering with Outsource Access, they gained a proactive Virtual Assistant (VA) who not only handled essential accounting tasks but also introduced innovative solutions to enhance internal communication. This success story explores how Grechen, a VA from Outsource Access, made a lasting impact on MedMan’s workflow.

Client Background

MedMan, Inc. specializes in providing administrative and operational support to radiology and MRI centers, requiring a high level of precision and efficiency in accounting.
As an Accounting Manager, Leah Provencio needed more time to focus on large-scale projects and business targets while ensuring daily accounting tasks were handled effectively.

Overall Impact

Through Grechen’s proactive contributions, MedMan, Inc. achieved smoother internal communication, optimized workflow efficiency, and improved focus on business goals. Her ability to handle critical accounting tasks while identifying process improvements made her an invaluable asset to the team.

How We Helped

Proactive Initiative & Process Improvement
“Grechen continues to do a great job. We shifted her schedule a bit this last week and it has worked great. Grechen took the initiative to create a document to use as an additional communication tool, and it’s worked really well for us. I really appreciate Grechen—she works hard and does a great job!”
– Leah Provencio, Accounting Manager
Efficiency & Delegation of Accounting Tasks
  • Grechen efficiently managed accounting-related details, allowing Leah to focus on larger strategic projects.
  • By taking on routine tasks, Grechen provided much-needed bandwidth for leadership to drive company growth.
Innovation in Communication & Workflow Optimization
  • Recognizing a gap in communication, Grechen independently developed a new document-based communication tool, which significantly improved internal workflows.
  • This initiative streamlined processes, reducing inefficiencies and enhancing collaboration within the accounting team.
MedMan, Inc.’s success story showcases how a skilled Virtual Assistant can do more than just manage tasks—they can innovate and drive efficiency. If you’re looking for a dedicated VA to enhance your operations, streamline processes, and introduce meaningful improvements, contact Outsource Access today!