About Third - Outsource Access

ABOUT

Third Arcenal

Biography

As the Head of Sales and Service Delivery, Rolando III G. Arcenal otherwise known as Third is responsible for understanding client outsourcing needs, conducting discovery calls to educate the client about our services and process, and setting clients up for success. He started his Virtual Assistant career as a researcher for a local BPO company in the Philippines. He fell in love with the world of outsourcing and served in many leadership roles including as a Senior Solutions Engineer, Productization Team Leader, and Innovations Sales Manager. He has trained onsite with Engagis Australia Sydney Office for Design Thinking, Sales and Marketing with exposure to working with Australian Blue Chip Companies like Telstra, Target, 7-Eleven, Bupa, and Westpac to name a few. He is currently in the process of completing his law degree where he aims to focus his future practice in digital law and the multiple facets of the Business Process Outsourcing industry. Third has worked with Brad and Jaycel since 2018, making him part of the core team of Outsource Access.

OUTSOURCE ACCESS VIRTUAL MATCHING PROCESS

1

TOP TIER TALENT

Our Team works around the clock to constantly vet, test, and interview top tier talent. We have a rigorous candidate selection process to ensure that we are offering you the best of the best.

2

ASSSESSMENT + ANALYSIS

We use our signature needs assessment system to identify your most critical outsourcing needs that will have the highest impact on your business.

3

VA MATCHING

  • We use our custom matching system to search our database for a VA match in terms of personality, skills, and industry knowledge.
  • We provide you with a set of VAs to interview who are great matches for your unique business.

4

ONBOARDING

We work with you to create a full onboarding game plan to get your VA up to speed and managing your tasks for yo u! Together we will highlight the projects that will have the highest impact to offload onto your VA immediately.

5

ONGOING SUPPORT & TALENT DEVELOPTMENT

We hold weekly training sessions with your VA to introduce the latest tools and techniques to your VA so they can apply them to your business.